Reviews

Every review below comes from a family we’ve supported. All feedback is independently collected and verified by Feefo, an independent review platform that publishes only genuine customer experiences.

Average Customer Rating: 5.0/5
Independent Service Rating based on 916 verified reviews.

Feefo Gold Service Award 2021Feefo Gold Service Award 2022Feefo Platinum Service Award 2023Feefo Platinum Service Award 2024Feefo Platinum Service Award 2025Feefo Platinum Service Award 2026
Feefo

Excellent experience at a difficult time

5.0 out of 5 stars
Approachable, sensitive and well informed funeral director
Anonymous • 18 October 2026

James went above & beyond to help bring our vision to life so it enabled us to give Louisa (Lloydy) the send off she fully deserved.

5.0 out of 5 stars
James went above & beyond to help bring our vision to life so it enabled us to give Louisa (Lloydy) the send off she fully deserved. At such a young age, no one should have to do this for… Read full review
Mrs. Emma Thomas • 16 October 2026

Exemplary service.

5.0 out of 5 stars
It was outstanding from the very start and continued throughout. James was always there to answer and queries and in fact he pre-empted most of any likely questions we had. The service on… Read full review
Anonymous • 15 October 2026

Professional, kind, great service

5.0 out of 5 stars
Staff were kind and professional, everything was well organised.
Anonymous • 14 October 2026

Support when you most need it

5.0 out of 5 stars
The staff at GM Luff provided excellent advice and support for me, at a time when my own health had taken a hit doing end of life care at home.

Speaking with neighbours who have also been… Read full review
Anonymous • 14 October 2026

Took great care of my Dad

5.0 out of 5 stars
I cannot fault the service I received. Nothing was too much trouble and much kindness and empathy was given. On the day of the funeral everything was perfect and a great deal of respect… Read full review
Anonymous • 14 October 2026

personal, sympathetic and advisory

5.0 out of 5 stars
personal, sympathetic and advisory
Mr Simon Bliss • 14 October 2026

Professional and caring service

5.0 out of 5 stars
This was handled professionally and efficiently but at no stage was the personal and caring part missed out.

My personal thanks to Kim, who handled our request and was actually at the… Read full review
Anonymous • 14 October 2026

They go the extra mile and more…

5.0 out of 5 stars
They took time to understand the person my relative was and helped us make a difficult time into a celebration of who that person was and what would have made them chuckle to know how they… Read full review
Mrs Carol Bennett • 14 October 2026

Would highly recommend

5.0 out of 5 stars
I used your Holmes and Daughters Feltham office for my brothers cremation, the service and help I got from start to finish was really good, Erica was so helpful and nothing was a bother to… Read full review
Anonymous • 17 September 2026

Very good

5.0 out of 5 stars
As always Matthew was very helpful, made making the arrangements easy and was very professional as were his other staff
Kim Usher • 14 September 2026

Excellent service from this company.

5.0 out of 5 stars
Everyone extremely helpful and friendly making the experience of dealing with a death far less difficult and painful than we might otherwise have found it. Would thorougly recommend them.
Anonymous • 14 September 2026

Excellent service

5.0 out of 5 stars
Fabulous service. Professional, empathetic and pragmatic.
Anonymous • 14 September 2026

Excellent service

5.0 out of 5 stars
We were very impressed with the service we received from A W Goddard. James was very professional and looked after us all the way through the planning of my wife's funeral. We would not… Read full review
Anonymous • 14 September 2026

Excellent throughout!

5.0 out of 5 stars
Excellent and exceptionally professional service from the start.
Claire, was a delight to deal with throughout.
She was compassionate and considerate, and nothing was too much trouble. … Read full review
Mrs. Tracy Perrett • 14 September 2026

Dad’s funeral

5.0 out of 5 stars
Very professional. Nothing was too much trouble.
Anonymous • 14 September 2026

Excellent service.

5.0 out of 5 stars
From the first contact they were reassuring, respectful, friendly but professional in their approach. Their suggestions about the Service, celebrant, service sheets were excellent and the… Read full review
Anonymous • 26 August 2026

Excellent service

5.0 out of 5 stars
Excellent service, friendly, helpful and empathetic. Would thoroughly recommend.
Mr Terry Blake • 17 August 2026

Excellent service

5.0 out of 5 stars
Thoughtful, kind and efficient service for a funeral which was a little unusual.
I and my family strongly recommend the staff of this company, particularly Sean.
Anonymous • 16 August 2026

excellent, offered several novel suggestions, friendly and efficient

5.0 out of 5 stars
excellent, offered several novel suggestions, friendly and efficient
Anonymous • 14 August 2026

Excellent service, kind and understanding , very professional.

5.0 out of 5 stars
Kim was really helpful and understanding. She helped us get through the difficult task of planning and executing mums funeral. The funeral went really smoothly and nothing was too much… Read full review
Mrs Lorna Gill • 14 August 2026

Highly recommend John Blissett-Turner at Holmes & Daughters

5.0 out of 5 stars
John Blissett-Turner was our funeral director. I cannot thank him enough for his professionalism, his expertise, his kindness shown to our family and most of all for knowing that our mother… Read full review
Anonymous • 14 August 2026

Excellent service

5.0 out of 5 stars
From the first contact with John he provided an excellent and very caring service during the whole process. I highly recommend this business who are very professional and help you … Read full review
Anonymous • 14 August 2026

Excellent, caring and respectful service. Much appreciated

5.0 out of 5 stars
Excellent, caring and respectful service. Much appreciated
Mr Derek Bishop • 14 August 2026

Kind cocidarate lovely people helpful talked you through all the things you need to know not pushy

5.0 out of 5 stars
Kind cocidarate lovely people helpful talked you through all the things you need to know not pushy Sandra was excellent understanding kind and gentle simperfethink to all your needy… Read full review
Anonymous • 14 August 2026

Faultless service, compassion and attention to detail, but not cheap

5.0 out of 5 stars
The service, compassion and attention to detail could not be faulted. Although it certainly wasn't a cheap option, I'm glad I selected Charles Read & Daughter, Alton at a time when any… Read full review
Mr Roland Potter • 14 August 2026

Funeral

5.0 out of 5 stars
Maria was a pleasure to deal with- all arrangements were made for us exactly as we asked. Luke and his team were amazing on the day and ensured everything went smoothly. I would not… Read full review
Ms Tracey Bateman • 14 August 2026

Excellent Service

5.0 out of 5 stars
The service we received from Jack was excellent
He was kind, Courteous to my family and nothing was too much trouble
He is a credit to your organisation
Anonymous • 14 August 2026

Caring and supportive. Attention to detail

5.0 out of 5 stars
The service we received, both prior to the day of the funeral, and on the day itself was faultless. Iain and his team looked after us so well and made us feel at ease during what is a… Read full review
Mrs. Linda Austin • 14 August 2026

Thank you for taken care of our loved ones

5.0 out of 5 stars
Noreen from the knaphill Branch has been with me through my mum and Dads passing. Cant thank Noreen and Ford Mears enough, friendly respectfull
They have also have been with our family… Read full review
Ms Debbie Strong • 14 August 2026

Professional, caring, and did everything.

5.0 out of 5 stars
Jack and his team were extremely professional in helping us organise the final journey of my father‘s life. Everything was organised in a manner that made it easy for us - a family that was… Read full review
Mr Martin Hiscox • 14 August 2026

Excellent service

5.0 out of 5 stars
We went into your Ashford Branch after my Mum passed away suddenly. Maria was very pleasant and easy to talk to. Everything was done in a kindly and thoughtful manner to guide us through… Read full review
Anonymous • 20 July 2026

Just wonderful!

5.0 out of 5 stars
I can’t praise Ford Mears highly enough. Kim looked after us with such care and compassion. She was professional and knowledgable, and nothing was too much trouble. Dad was certainly very… Read full review
Mrs Julia Cluett • 16 July 2026

Professional, caring service

5.0 out of 5 stars
Brian Scott and team at Haslemere Luff and partners were professional, sensitive to all our needs and respectful to us and our mother. They found solutions and made good recommendations.… Read full review
Anonymous • 16 July 2026

Thank you Ian at Ford Mears Aldershot

5.0 out of 5 stars
Really grateful for all the advice and support we received from Ian MacIntyre at Ford Mears in Aldershot. At what was an incredibly difficult time, Ian guided us through the options… Read full review
Anonymous • 16 July 2026

All you need, for a wonderful final journey

5.0 out of 5 stars
Professional, sensitive, caring, respectful, dignified, humane, above and beyond, what more needs to be said.
Mr Rahul Chanan • 15 July 2026

Excellent, professional but very friendly too.

5.0 out of 5 stars
From our first contact with Faye in Godalming, she couldn’t have been more helpful. We didn’t know what sort of service we wanted for our son, but with her gentle guidance, we ended up… Read full review
Mrs Shirley Jones • 15 July 2026

Excellent service from initial meeting to the collection of ashes.

4.0 out of 5 stars
Excellent service from initial meeting to the collection of ashes.
Anonymous • 14 July 2026

A proper, traditional caring organisation

5.0 out of 5 stars
A traditional, caring organisation you can rely on to get it all right. Everything went smoothly and they even got us sunny weather!
Anonymous • 14 June 2026

Respectful and attentive

5.0 out of 5 stars
Helpful and attentive. They made a lot of the decisions easy, and look a lot of the stress out of the process. The funeral itself went smoothly, and was dignified and appropriate.
Anonymous • 13 June 2026

Everything that was mentioned to do by them.

5.0 out of 5 stars
Everything that was mentioned to do by them. was done with professionalism.
Mrs. Susan Tiplady • 12 June 2026

I wouldn’t hesitate to recommend this company.

5.0 out of 5 stars
Very professional yet so caring. Nothing was too much trouble and we felt in safe hands from the minute we met John right up until the funeral service.
He guided us through the entire… Read full review
Anonymous • 12 June 2026

Thoroughly professional service.

5.0 out of 5 stars
Thoroughly professional service. Whole process went smoothly.
Anonymous • 12 June 2026

Excellent throughout

5.0 out of 5 stars
A very nice lady (Sue Morgan) helped us through the whole process. Charles Read were excellent from collecting my husband and throughout. On the actual day of the Service the main person… Read full review
Anonymous • 12 June 2026

Extremely professional

5.0 out of 5 stars
A professional, compassionate and friendly service from start to finish.
Anonymous • 12 June 2026

Careing funeral directors

5.0 out of 5 stars
The care and service we received from John was second to none. The funeral it's self was conducted very professionally, we couldn't wish for better under the sad circumstances.
Mr Terry Blunn • 12 June 2026

Couldn't have done better

5.0 out of 5 stars
Very efficient understanding and compassionate
Anonymous • 12 June 2026

Sean was helpful and caring

5.0 out of 5 stars
Sean was helpful and caring
Anonymous • 12 June 2026