Useful contacts when someone dies

A supportive list of trusted organisations who can offer guidance, emotional support and practical help before and after a funeral, helping you find the right support when it’s needed most.
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Support before and after the funeral

When someone dies, there are many practical and emotional steps to take. Below is a list of useful contacts that can provide guidance, assistance and support before and after the funeral. We recommend these services because we’ve seen firsthand how valuable they can be during times of loss.

Registering a death

You can find your local Register Office on the UK Government website.
Please use the postcode of the location where the person passed away to find the correct office.

Registrar’s Office for Surrey

0300 200 1002

To book an appointment to register a death.

Registrar’s Office for Hampshire

0300 555 1392

To book an appointment to register a death.

Registrar’s Office for West Sussex

01243 642122

To book an appointment to register a death.

Registrar’s Office for The Royal Borough of Kingston Upon Thames

020 8546 4462

To book an appointment to register a death.

Registrar’s Office for The London Borough of Hammersmith and Fulham

020 8753 2140

To book an appointment to register a death.

Registrar’s Office for The London Borough of Hounslow

020 8583 2090

To book an appointment to register a death.

Registrar’s Office for The London Borough of Richmond Upon Thames

020 8891 7188

To book an appointment to register a death.


Other support channels

Bereavement Advice Centre

0800 082 1203

Provides information on practical bereavement issues and where to find further support.

Samaritans

116 123

Available 24 hours a day. A confidential emotional support service for anyone experiencing distress or despair, including those with suicidal thoughts.

Child Death Helpline

0800 282 986 (freephone) or 0808 800 6019 (free from most mobile networks)

Visit the Child Death Helpline website for more information.

A helpline for anyone affected by the death of a child, from pregnancy through to adulthood. Calls are answered by parents who have themselves experienced bereavement.

Cruse Bereavement Care

0808 808 1677

Visit Cruse Bereavement Care for free and confidential help after the death of someone close.

HM Government – Tell Us Once

0800 085 7308

This service notifies central government departments and local council services of a death, reducing the number of separate contacts you need to make.

  • Department for Work & Pensions
  • HM Revenue & Customs
  • Driver & Vehicle Licensing Agency
  • Local Council Services

Government Service & Information

Explore the Gov.uk website for information and guidance on registering a death, arranging a funeral, and managing estates.

NHS Choices

Find reliable health information and local service details on the NHS website.

Simplify Probate

0330 045 0223

Learn more at Simplify Probate.

Probate specialists offering guidance and practical help with the Grant of Probate and estate administration process.

Money Advice Service

Visit the Money Advice Service website for free, impartial advice to help manage money, handle debt, and plan finances after a bereavement.

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